XS
Xolile S
1 reviews | Active since Feb 2020
02 Jul 2020, 17:25
Outstanding Claim since March!!!!
I put in a claim for a damaged window & door in March and Absa only responded in June after so many follow ups on my side and guess what? My door is still not fixed. I ended up fixing my window because I couldn’t stay in the cold but it’s now a month, they haven’t paid the settlement. What to make of such a business who can’t paid claims? So disappointing.
Helpful (0)
Replies (1)0
Replies (1)
Absa Insurance Company Limited's replyOfficial
03 Jul 2020, 10:01Dear Xolile Sidu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Absa Insurance Company Limited's reply03 Jul 2020, 10:01
Official
Dear Xolile Sidu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care