VR
Viljoen R
1 reviews | Active since Feb 2019
07 Jul 2022, 17:00
Non existing client service
Logged a query on Monday. They indicated that turnaround time is 3 business days. We are past 3 business days and still no feedback. Worst service ever!
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Replies (1)
Absa Insurance Company Limited's replyOfficial
08 Jul 2022, 09:44Dear Viljoen Roux Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply08 Jul 2022, 09:44
Official
Dear Viljoen Roux Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareRezona Louw