MH
Mokgadi H
1 reviews | Active since Jun 2020
17 Mar 2025, 09:29
Non cooperation from ABSA HOC
Insurance claims not fully honoured Non responsive to the request for plumbers' reports for the work done after the claims. Claims report provided but the critical reports needed for reimbur*****t for excessive high water rates due to underground. leaking not provided
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Absa Insurance Company Limited's replyOfficial
17 Mar 2025, 13:33Dear Mokgadi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply17 Mar 2025, 13:33
Official
Dear Mokgadi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer CareVanessa Crowe