No Trip Logs Available!
I have been with ABSA Activate since May 2025. They keep cancelling my policy for no good reason. The policy is active, yet the trip log was last done on 1 September, so I cannot see where my vehicles are. I suspest one was sin an accident last night and now I have no proof! No one can explain to me why I cannot see my trips. I need feedback by close of business today, otherwise I will hold ABSA liable for any damages to my vehicles.
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Absa Insurance Company Limited's replyOfficial
22 Sept 2025, 12:31Dear Cara, Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa Insurance Company Limited's reply22 Sept 2025, 12:31
Official
Dear Cara, Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsGodfrey NdouCustomer Value Management
Best regards,