NO SERVICE FROM ABSA INSURANCE

I've registerd THREE CLAIMS almost TWO weeks ago 61661 ,61662 and 61663. I received THREE SMS'S to confirm this. Last week i again did a follow up and once again received a SMS confirming it.

NO NOTHING HAPPEND...NO ONE CALLED ME WITHIN THE 48 HRS.

COMING THE "BIRTHDAY" OF MY BOND ON THE PROPERTY THEY (G)ABSA ARE HAPPY TO INCREASE MY PREMIUM ON THE INSURANCE BUT WHEN I DO HAVE A CLAIM THEY JUST.......no i wont say it!!

JUST REMEMBER WE PAY FOR OUR INSURANCE IN ADVANCE YOU DONT HAVE TO BEG AS FOR OUR MONEY. I WONDER IF THIS IS THE SERVICE A LOYAL CLIENT GETS AFTER 45 YEARS....FIRST VOLSKAS BANK...WHAT TYPE OF SERVICE A NEW CLIENT WILL GET???