WC
Wikus C

1 reviews | Active since Jun 2017

14 Jan 2021, 15:38

No service

I put in a claim on Sunday on absa website, email and banking app... no results. I phone them on Monday to follow up on email generated claim number. Claim only registered on Monday. A company visit and take some pics and gone. Today the 14th... no correspondence from absa what why or why not for the reason my geyser are not replaced yet?

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply15 Jan 2021, 10:20
Official
Dear Wikus,
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
 
Regards
Pravesh Bejay