No return call to my urgent request mxm!!

Dear Absa Bank Motor Insurance Team,

I am writing to follow up on my call from a month ago, where I requested assistance in obtaining a reduced premium on my existing motor insurance policy. Unfortunately, I have yet to receive a call back despite providing the necessary information.

I would like to highlight the following points:

1. I have been a loyal customer for over 4 years without making any claims, yet my premiums continue to increase. 2. I have recently added another vehicle to my policy, and I would like to continue using Absa as my preferred motor insurance partner due to their reliability and efficiency in processing claims.

Could someone please assist me with my request and provide an update on the status of my policy? I appreciate your prompt attention to this matter.