VM
Viv M
1 reviews | Active since May 2012
19 Feb 2024, 15:27
No response to my email
They emailed me with a proposed premium increase , i responded i am canceling my contract with them however they was no response but this morning sent another email with the proposed fee, no one attends to my emails it's been a full month, kindly cancel my Insurance cover please!!
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Absa Insurance Company Limited's replyOfficial
19 Feb 2024, 16:07Dear Viv Thelmar Mash
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***2.
Kind regards,
Group Customer Care
Rezona Louw
Absa Insurance Company Limited's reply19 Feb 2024, 16:07
Official
Dear Viv Thelmar Mash
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***2.
Kind regards,
Group Customer Care
Rezona Louw