LH
Lolitta H
1 reviews | Active since Jul 2021
10 Feb 2025, 10:41
No response to emails or telephone calls
Fast to debit your account more then once, calls are not answered nor do they respond to any emails. I have been waiting for a agent to take my call for 30min and still no answer, and this is not my first time calling
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Absa Insurance Company Limited's replyOfficial
10 Feb 2025, 11:20Dear Lolitta Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***5. RegardsPravesh BejayCustomer Value Management
Absa Insurance Company Limited's reply10 Feb 2025, 11:20
Official
Dear Lolitta Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***5. RegardsPravesh BejayCustomer Value Management