YR
Yohannes R.
1 reviews | Active since Mar 2022
24 Mar 2025, 10:38
No response at all from Absa idirect!!!!!
An absolute Joke!!! I have been calling , sending email for a month but no response at all. My account was debited twice but couldn't get hold of them after calls after calls and email after email. I see this has been raised numerous times in this platform but i see they don't care to address it. There is absolutely no way to get hold of ABSA Idirect. Now, i have lost hope and gave up. May be a way to ***** money of you. I will be out of this insurance soon if I dont get any responses. Yohannes ***
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Absa Insurance Company Limited's replyOfficial
24 Mar 2025, 14:39Dear Yohannes Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4 . Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply24 Mar 2025, 14:39
Official
Dear Yohannes Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4 . Kind regards,Group Customer CareVanessa Crowe