BM
Brenda M
1 reviews | Active since Oct 2014
15 Oct 2021, 17:39
No response
On 12 October 2021, I sent an enquiry to Absa idirect and was advised that a consultant would call me back as soon as possible. It's been dead since. Please get back to me with a response to my enquiry.
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Absa Insurance Company Limited's replyOfficial
18 Oct 2021, 11:21 Dear Brenda M Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***2. Kind regards, Rezona Louw Group Customer Care
Absa Insurance Company Limited's reply18 Oct 2021, 11:21
Official
Dear Brenda M Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***2. Kind regards, Rezona Louw Group Customer Care