NM
Nonhlanhla M
1 reviews | Active since Jun 2020
16 Jun 2020, 07:19
No help from Absa car insurance
I have accepted absa car insurance offer when I was buying a car and later dealer changed and I didn't continue with that deal. I don't have car but they keep on taking money from my account. When I'm trying call Absa for cancelation I don't get help. I'm left with nothing now as I'm paying for a car which I don't have. I don't have even documents for that insurance first debit was in May.
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Absa Insurance Company Limited's replyOfficial
17 Jun 2020, 08:31Dear Nonhlanhla, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next two hours. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa Insurance Company Limited's reply17 Jun 2020, 08:31
Official
Dear Nonhlanhla, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next two hours. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd