JS
Jeffrey S
1 reviews | Active since Dec 2018
11 Apr 2023, 16:09
No help
Car damaged last month. Sent pictures as requested. Still waiting for communication … where to take the vehicle for repairs and who to send this accident CCTV footage to recover costs. Zero star
Helpful (0)
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Replies (2)
Absa Insurance Company Limited's replyOfficial
12 Apr 2023, 08:39Dear Jeffrey Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa Insurance Company Limited's reply12 Apr 2023, 08:39
Official
Dear Jeffrey Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsPravesh BejayAbsa Bank Group Customer Care
JS
Jeffrey S's updateReviewer Update
25 May 2023, 13:01Still not fixed. Your approved panelbeaters manager at Eldan Autobody too arrogant. 3 times they presented a vehicle with workman faults, every time me the customer have to point out faults. Old reused parts. Scratches. 3 visits already. Costly ehailing transport. In another ehailing vehicle back home now. Still no contact from Absa
JS
Jeffrey S's update25 May 2023, 13:01
Reviewer Update
Still not fixed. Your approved panelbeaters manager at Eldan Autobody too arrogant. 3 times they presented a vehicle with workman faults, every time me the customer have to point out faults. Old reused parts. Scratches. 3 visits already. Costly ehailing transport. In another ehailing vehicle back home now. Still no contact from Absa