WP
William P
1 reviews | Active since Jun 2020
17 Jun 2020, 20:00
No good
They refused to pay my claim after my car was written off after an accident on my way to work, they accused me that I was using my car as a taxi wheres I was just giving my fellow south africans a lift to work as it was a holiday and there was no transportation, how can I drive a taxi and go to work at same time? Lousy excuse
Helpful (0)
Replies (1)0
Replies (1)
Absa Insurance Company Limited's replyOfficial
18 Jun 2020, 08:57Dear William, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa Insurance Company Limited's reply18 Jun 2020, 08:57
Official
Dear William, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd