FC
Felecia C
1 reviews | Active since Jan 2023
03 Jan 2023, 17:04
No feedback of fridge claim. Now I health hazard.
I logged my claim for my fridge on the 13th of December 2022. Still nobody has came to check it. I have foned twiced to follow up and they say that the person handling my claim is busy on the fone. Now I live in KZN where temps can get very humid and hot. Also I have 2 small kids and are now very much afraid that this will be a health hazard if it isn't already.not to mention the lost food
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Absa Insurance Company Limited's replyOfficial
04 Jan 2023, 09:21Dear Felecia
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
The reference number for your complaint is C-***0.
Regards
Pravesh Bejay
Customer Value Management
Customer Value Management
Absa Insurance Company Limited's reply04 Jan 2023, 09:21
Official
Dear Felecia
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
The reference number for your complaint is C-***0.
Regards
Pravesh Bejay
Customer Value Management
Customer Value Management