PN
Portia N

1 reviews | Active since Sept 2016

09 Oct 2024, 08:26

No dervice offered

I am very mich unhappy with the service you offer. I have sent numerous emails enquiring on adding new members on my policy as I am able to on my app 😭😭😭 no feedback receieved.

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply09 Oct 2024, 10:58
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***1. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd

Best regards,