BV
Braam V

1 reviews | Active since Jan 2012

04 Feb 2024, 13:09

No communication as usual! Beware of signing up with them...!

Once again no feedback and bad communication form ABSA activate! My car emergency remote does not work and more than a week after submitting the fault still no reply call or email or anything! I think they can come remove their tracking unit and ill move on to a better service provider really this is crazy!

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply05 Feb 2024, 09:47
Official
Dear Braam
 
Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
 
The reference number for your complaint is C-***5.
 
Regards
Pravesh Bejay
Customer Value Management