BV
Braam V
1 reviews | Active since Jan 2012
04 Feb 2024, 13:09
No communication as usual! Beware of signing up with them...!
Once again no feedback and bad communication form ABSA activate! My car emergency remote does not work and more than a week after submitting the fault still no reply call or email or anything! I think they can come remove their tracking unit and ill move on to a better service provider really this is crazy!
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Replies (1)Absa Insurance Company Limited's replyOfficial
05 Feb 2024, 09:47Dear Braam
Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
The reference number for your complaint is C-***5.
Regards
Pravesh Bejay
Customer Value Management
Absa Insurance Company Limited's reply05 Feb 2024, 09:47
Official
Dear Braam
Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
The reference number for your complaint is C-***5.
Regards
Pravesh Bejay
Customer Value Management
