KK
Kamogelo K
1 reviews | Active since Sept 2023
13 Sept 2023, 11:35
no-claim cash back not paid
It's been two months since I waited for my no claim cash back. I've been with this insurance for 5 years and I never had a problem getting my cash back previously but now they keep on telling me that they will be paying manually and they do not know know when. I am so disappointed.
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Absa Insurance Company Limited's replyOfficial
13 Sept 2023, 12:21Dear Kamogelo Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa Insurance Company Limited's reply13 Sept 2023, 12:21
Official
Dear Kamogelo Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsPravesh BejayAbsa Bank Group Customer Care