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Nelly M
1 reviews | Active since Dec 2016
26 Aug 2021, 11:13
No assistance with policy review
I have been with Absa idirect insurance for almost 4 years. I'm so disappointed with their service. I have been trying to get hold of the retention/ policy review people since last week and what I get is being put on the line for over 30 minutes.
What is it that one should do to be assisted???
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Replies (2)
Absa Insurance Company Limited's replyOfficial
26 Aug 2021, 11:28Dear Nelly Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. RegardsPravesh Bejay
Absa Insurance Company Limited's reply26 Aug 2021, 11:28
Official
Dear Nelly Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. RegardsPravesh Bejay
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Nelly M's updateReviewer Update
26 Aug 2021, 12:17Thank you for your response Pravesh.
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Nelly M's update26 Aug 2021, 12:17
Reviewer Update
Thank you for your response Pravesh.