MG
Matthys G
1 reviews | Active since Jul 2020
21 Jul 2020, 12:22
no assistance
I placed more than 2 months ago a claim, after many phone calls I have received no feedback from Absa insurance department.
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Absa Insurance Company Limited's replyOfficial
21 Jul 2020, 14:00Dear Matthys Groenewald Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa Insurance Company Limited's reply21 Jul 2020, 14:00
Official
Dear Matthys Groenewald Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care