MS
Mulaudzi S
1 reviews | Active since Jul 2020
21 Jul 2020, 14:54
No answer for cancellation
It's easy quick and fast to join them but when it comes to cancellation yoh, you can call for an hour without getting help. It's like their cancellation consultant answer calls from absa landline other than that you won't survive.
Helpful (0)
Replies (3)0
Replies (3)
Absa Insurance Company Limited's replyOfficial
22 Jul 2020, 11:58Dear Mulaudzi
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa Insurance Company Limited's reply22 Jul 2020, 11:58
Official
Dear Mulaudzi
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
MS
Mulaudzi S's updateReviewer Update
23 Jul 2020, 16:45Thank you cancellation was successful and fast
MS
Mulaudzi S's update23 Jul 2020, 16:45
Reviewer Update
Thank you cancellation was successful and fast
Absa Insurance Company Limited's replyOfficial
24 Jul 2020, 09:16Dear Mr M Mulaudzi
I wish to take this opportunity to thank you for your time and patience. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
I wish to take this opportunity to thank you for your time and patience. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa Insurance Company Limited's reply24 Jul 2020, 09:16
Official
Dear Mr M Mulaudzi
I wish to take this opportunity to thank you for your time and patience. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
I wish to take this opportunity to thank you for your time and patience. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management