SH
Sarah H

1 reviews | Active since Dec 2021

26 Feb 2025, 17:51

No Answer

We recently moved house. Ive been calling ABSA every day for 8 working days and no one ever answers. Ill be on hold for 20 minutes before giving up. I eventually got hold of someone who said the system was down and she would call me back. She never called back. Ive now given up and gotten insurance elsewhere but can't get hold of them to cancel. Ive been with ABSA insurance for 8 years and always been happy. Such a pity they've gone down hill in service quality. Moving is stressful, trying to get hold of your insurance company should not be added to the stress of moving. Im unbelievably disappointed.

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