KM
Kagisho M
1 reviews | Active since May 2018
26 Jun 2024, 15:49
No answer
I have been calling with no luck. I have listened to the IVR recording about 3 times today and each time I was waiting for over 20min.
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Absa Insurance Company Limited's replyOfficial
26 Jun 2024, 16:13Dear Kagisho
Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. Your reference number for this complaint is C-***5. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. Your reference number for this complaint is C-***5. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Absa Insurance Company Limited's reply26 Jun 2024, 16:13
Official
Dear Kagisho
Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. Your reference number for this complaint is C-***5. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. Your reference number for this complaint is C-***5. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management