NM
Nosipho M
1 reviews | Active since Dec 2024
20 May 2025, 17:45
NEVER GET A FUNERAL COVER WITH ABSA,THEY WILL **** YOU!!! !!!
Never and I mean never get a funeral cover from Absa!!!!My grandfather got a funeral cover with absa he paid on time every month without fail , unfortunately he passed on a few weeks ago since then we've been trying to claim and we being sent from pillar to post my grandmother is sick not knowing where she'll get money to bury her husband from is the last thing she needs especially since they had a funeral cover!!Absa is a huge **** that ****s old poor people their money and i hope no one ever takes an insurance with them
Helpful (0)
Replies (2)0
Replies (2)
Absa Insurance Company Limited's replyOfficial
22 May 2025, 13:11Dear Nosipho Mbatha Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply22 May 2025, 13:11
Official
Dear Nosipho Mbatha Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's replyOfficial
22 May 2025, 13:11Dear Nosipho Mbatha
We refer to your complaint posted on Hellopeter.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***2.
Our sincere condolences for the loss of your grandfather.
Please accept our apology for any inconvenience caused.
Kindly provide our office with the account or ID of your late grandfather by close of business 22 May 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***2.
Our sincere condolences for the loss of your grandfather.
Please accept our apology for any inconvenience caused.
Kindly provide our office with the account or ID of your late grandfather by close of business 22 May 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
Absa Insurance Company Limited's reply22 May 2025, 13:11
Official
Dear Nosipho Mbatha
We refer to your complaint posted on Hellopeter.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***2.
Our sincere condolences for the loss of your grandfather.
Please accept our apology for any inconvenience caused.
Kindly provide our office with the account or ID of your late grandfather by close of business 22 May 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***2.
Our sincere condolences for the loss of your grandfather.
Please accept our apology for any inconvenience caused.
Kindly provide our office with the account or ID of your late grandfather by close of business 22 May 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL