Neo Sibeko

I had to follow up on a cancellation request for my client and spoke to Neo Sibeko. She took my number because we were struggling with the email going through. This morning I still did not have a case number as confirmed by Neo. Just as I started going through the process to get hold of Neo again, there was a call for me from ABSA and lo and behold it was Neo. I was so relieved and she assisted me with the query as she realised that the email system was not working because she did not receive my email the day before. How refreshing to experience 5 star service. Thank you Neo Sibeko