My worst nightmare to sleep in house without windows

It is with regret that with this insurance you must have ******* only during their working hours and they will never assist you cos their house insurance they only assist road side don’t know if houses have wheel and no emergencies u can get over the weekend. Every time I encounter these problems with absa is in December which we are a month. Away. Worse I called for assistance boom the insurance in my name I’m told they can’t help cos the adress on their side is for another house , and can’t help for the house registered in that policy

The house where the incident happened it’s on the policy the adress that is used for my policy it’s the other resident which is insured with auto and general but absa I direct insist this property is insured with them

I go through my police’s on the app the tell a different story soo ABSA I DIRECT either they higher non compliant staff or just take people from the street to work for call centre just to answer nonsense.

They really dnt know how to treat their clients I have proof of this policy which has been tamper with by your staff since 2021