My story clearly does not matter ...
I spoke to Sizwe Mthembu on the 26th February 2024, I was debited 3 times and was requesting a refund of R2100 and to his defense he called me back after holding for 49 min and said he would action it and when i got the refund on the 1st March 2024 i got R212.00.
I spoke to Rachel today and she stated that she would call me back and assist, she put me on hold for 01 hour 9 min till the line cut with no feedback or callback from Rachel. This is unacceptable.
Helpful (0)
Replies (1)0
Replies (1)'s updateReviewer Update
03 Mar 2025, 13:13Good Day
I would like to state that Rachel called me back and stated that her system updated, hence the call cut.
I should wait till Wednesday for the refund.
Regards,
I would like to state that Rachel called me back and stated that her system updated, hence the call cut.
I should wait till Wednesday for the refund.
Regards,
's update03 Mar 2025, 13:13
Reviewer Update
Good Day
I would like to state that Rachel called me back and stated that her system updated, hence the call cut.
I should wait till Wednesday for the refund.
Regards,
I would like to state that Rachel called me back and stated that her system updated, hence the call cut.
I should wait till Wednesday for the refund.
Regards,