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lorrelle L
1 reviews | Active since Jul 2025
08 Jul 2025, 19:13
Misrepresented
I'm extremely disappointed and frustrated with absa bank insurance put a claim through on the 24 of June for power surge only to find out we not coveted after paying premiums we were offered a speacial cover we fantastic let's take it but power surge not included what other surprises could occur because all our insurances are under absa still awaiting voice recording after 3 weeks
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Absa Insurance Company Limited's replyOfficial
09 Jul 2025, 09:07Dear Lorrelle Louw Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply09 Jul 2025, 09:07
Official
Dear Lorrelle Louw Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw