ZM
Zibuse M

1 reviews | Active since Nov 2019

23 Oct 2025, 08:50

Misrepresentation/ *****ulent activites by the Absa insurance agents

One of their insurance agent requested we do a quotation I consented. I stopped the conversation when I was asked to provide a OTP number . Now on my bank app under insurances there is an insurance/debit that is starting on the 25 of Oct. Having called ABSA ***** several times I have not received any assistance and they try to reason as if I am crazy.Very frustrating

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Replies (2)
ZM
Zibuse M's update23 Oct 2025, 10:27
Reviewer Update
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ZM
Zibuse M's update23 Oct 2025, 11:03
Reviewer Update
I am relieved that the policy is cancelled. However, I am still interested in finding out why was there a policy in the first place, considering the fact that I did not authorise anything? My opinion is that some agents would act in an ********* manner for a sale, and such behaviour does not consider the financial implications to the consumer.