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Naome N
1 reviews | Active since Nov 2013
11 Jul 2025, 20:40
MASSIVE FRASTRATION ABSA SELF SERVICE PORTAL
HAVE BEEN TRYING TO GET POLICY DOCUMENTS FROM ABSA'S SELF SERVICE PORTAL AND ALL I GET IS " Self-service is currently unavailable
Don't worry, we are busy fixing it.Please try again later." FOR OVER 24 HOURS.
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Absa Insurance Company Limited's replyOfficial
14 Jul 2025, 13:16Dear Naome Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply14 Jul 2025, 13:16
Official
Dear Naome Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareVanessa Crowe