RM
Raphaahle M

1 reviews | Active since Oct 2025

14 Jan 2026, 12:12

Maria Sibeko from cancellation department offered me excellent service

Maria Sibeko from cancellation department offered me excellent service.i was on the verge of cancelling my vehicle insurance for another cheaper one,she managed to convince me to stay with Idirect by taking me through what I stand to lose should I move to companyB.grateful to have had a conversation with her, I'm back with Idirect as I type.

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply14 Jan 2026, 12:19
Official
Hi Raphaahle

Thank you so much for sharing your experience! We’re thrilled to hear complimentary remarks about the staff who’ve provided you quality service. Your feedback inspires us to keep delivering service with heart.
 
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance