RM
Raphaahle M
1 reviews | Active since Oct 2025
14 Jan 2026, 12:12
Maria Sibeko from cancellation department offered me excellent service
Maria Sibeko from cancellation department offered me excellent service.i was on the verge of cancelling my vehicle insurance for another cheaper one,she managed to convince me to stay with Idirect by taking me through what I stand to lose should I move to companyB.grateful to have had a conversation with her, I'm back with Idirect as I type.
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Replies (1)Absa Insurance Company Limited's replyOfficial
14 Jan 2026, 12:19Hi Raphaahle
Thank you so much for sharing your experience! We’re thrilled to hear complimentary remarks about the staff who’ve provided you quality service. Your feedback inspires us to keep delivering service with heart.
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
Absa Insurance Company Limited's reply14 Jan 2026, 12:19
Official
Hi Raphaahle
Thank you so much for sharing your experience! We’re thrilled to hear complimentary remarks about the staff who’ve provided you quality service. Your feedback inspires us to keep delivering service with heart.
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
