bC
bert C

1 reviews | Active since Dec 2009

09 Jul 2025, 12:05

Lucky Khoza - Absa Insurance

After several unsuccessful attempts to get assistance through the call centre, I was eventually transferred to Lucky Khosa. I want to express my sincere gratitude for the way he handled my query. Lucky was quick, professional, and incredibly helpful in assisting me with my reinstatement.

His efficiency and clear communication made the entire process smooth and stress-free. I truly appreciate his assistance and would highly recommend him to anyone in need of support.

Thank you, Lucky, for your excellent service!

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply09 Jul 2025, 12:41
Official
Dear Bert


 It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

 

Regards
  
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance