EL
Evelyn L
1 reviews | Active since May 2018
26 May 2021, 11:29
Lines always busy to assist customers.
I have been calling for the past 2 months to update information on my policy but i cant find anyone to assist. It is very frustrating because should I have any problem with my car and want to claim,they can come back and say that my information is incorrect and wont be able to assist. Premiums are also ridiculously high for an old car like mine and no one is there to assist.
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Replies (1)
Absa Insurance Company Limited's replyOfficial
26 May 2021, 12:33Dear Evelyn, Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Your complaint reference number is C-***8. Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange
Absa Insurance Company Limited's reply26 May 2021, 12:33
Official
Dear Evelyn, Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Your complaint reference number is C-***8. Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange