Lies lies lies - Insurance Claim

What a stressful and painful situation that Absa has led me into. I went to 3 different branches however they are giving different statements in terms of the insurance claim. I am stuck in a situation I can't process the claim due to the waiting period of 7 months stipulates should the deceased pay premiums of 6 months they do benefit on the claim. The consultants has been sending me from pillar to post and the deceased is supposed to be burried next week. To anyone who has an insurance with Absa Bank, run as far as you can because they selling us lies. I've never been this disappointed in a bank like this.i don't know how you train your staff, but whatever you do there is just running a circus.

ABSA I WANT YOU TO RELEASE MY FUNDS ASAP AS THEY ARE DUE TO ME.