TJ
Tyrone J

1 reviews | Active since Aug 2026

19 Aug 2026, 17:38

Leak problem resolved.

Thank You, ABSA

A big thank you to ABSA for finally resolving my plumbing leak and for reimbursing me for the expenses I had to pay from my own pocket while waiting for the matter to be attended to.

I appreciate that ABSA acknowledged the delays with my earlier queries and took the necessary steps to get the problem resolved.

The leak has now been repaired, and I am pleased that the expenses I incurred were also reimbursed.

I believe it is important to acknowledge good service when a company takes responsibility and resolves a customer's concerns. Thank you, ABSA, for bringing this matter to a satisfactory conclusion.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply20 Aug 2026, 07:33
Official
Hi Tyrone

Thank you for taking the time to rate our service and share your feedback. We truly appreciate your recognition and are pleased to know that your experience with us was a positive one. Your input is valued and drives our commitment to service excellence.
Kind regards
 Dillon Doorsamy
 Customer Experience Administrator
 Absa Insurance

Best regards,