AP
Aaron P

1 reviews | Active since Jun 2020

13 Aug 2020, 08:52

Lack of proper communication

Been more than a week and geyser not fixed, can someone assist, I called claims department said i will pay excess fee no problem, nobody came back to me, plumber was at residence to assess and submit quotation to absa insurance. Im frustated.

0
Replies (2)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply13 Aug 2020, 09:57
Official
Dear Aaron,
 
Thank you for bringing this matter to our attention. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
 
Regards
Pravesh Bejay 
AP
Aaron P's update14 Aug 2020, 13:37
Reviewer Update
Thank you Pravesh Bejay, thanks for your follow up, I'm at this stage impressed I'm being contacted by relevent parties and matter is addressed, excellent service.