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prish R
1 reviews | Active since Feb 2021
22 Feb 2021, 12:32
lack of feedback
still no feedback from social media consultant number noted on his email does not go through and does not divert to the call center service received thus far is ridiculous and pathetic no feedback and query is not resolved we are still awaiting the towing of our vehicle we have provided the address and contact info
Helpful (0)
Replies (7)0
Replies (7)
Absa Insurance Company Limited's replyOfficial
22 Feb 2021, 12:45Dear Prish Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa Insurance Company Limited's reply22 Feb 2021, 12:45
Official
Dear Prish Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
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prish R's updateReviewer Update
22 Feb 2021, 15:01good day
please can you check prev ref with basani?
vehicle needs to be towed back i sent numerous emails no response
please can you check prev ref with basani?
vehicle needs to be towed back i sent numerous emails no response
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prish R's update22 Feb 2021, 15:01
Reviewer Update
good day
please can you check prev ref with basani?
vehicle needs to be towed back i sent numerous emails no response
please can you check prev ref with basani?
vehicle needs to be towed back i sent numerous emails no response
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prish R's updateReviewer Update
23 Feb 2021, 07:56GOOD DAY
I DID NOT RECEIVE ANY CALLS FROM YOU AND WE DID NOT DISCUSS ANYTHING THE POLICY HOLDER HAS REQUESTED YOU TO SPEAK TO ME CALL ME NOW
ON ***
I DID NOT RECEIVE ANY CALLS FROM YOU AND WE DID NOT DISCUSS ANYTHING THE POLICY HOLDER HAS REQUESTED YOU TO SPEAK TO ME CALL ME NOW
ON ***
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prish R's update23 Feb 2021, 07:56
Reviewer Update
GOOD DAY
I DID NOT RECEIVE ANY CALLS FROM YOU AND WE DID NOT DISCUSS ANYTHING THE POLICY HOLDER HAS REQUESTED YOU TO SPEAK TO ME CALL ME NOW
ON ***
I DID NOT RECEIVE ANY CALLS FROM YOU AND WE DID NOT DISCUSS ANYTHING THE POLICY HOLDER HAS REQUESTED YOU TO SPEAK TO ME CALL ME NOW
ON ***
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prish R's updateReviewer Update
23 Feb 2021, 07:58ALL WE WANT IS FOR YOU TO TOW THE CAR BACK THATS WHY I ASKED YOU TO CHECK PREV REFERENCE, MY WORD YOU DONT EVEN KNOW HOW TO CHECK COMMENTS AND PROVIDED FALSE INFORMATION, I NEVER SPOKE TO YOU AT ALL. AND NO CALLS RECEIVED FROM YOU
THIS IS SHOCKING SERVICE I WILL REPORT YOU TO THE FAIS OMBUDSMAN
THIS IS SHOCKING SERVICE I WILL REPORT YOU TO THE FAIS OMBUDSMAN
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prish R's update23 Feb 2021, 07:58
Reviewer Update
ALL WE WANT IS FOR YOU TO TOW THE CAR BACK THATS WHY I ASKED YOU TO CHECK PREV REFERENCE, MY WORD YOU DONT EVEN KNOW HOW TO CHECK COMMENTS AND PROVIDED FALSE INFORMATION, I NEVER SPOKE TO YOU AT ALL. AND NO CALLS RECEIVED FROM YOU
THIS IS SHOCKING SERVICE I WILL REPORT YOU TO THE FAIS OMBUDSMAN
THIS IS SHOCKING SERVICE I WILL REPORT YOU TO THE FAIS OMBUDSMAN
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prish R's updateReviewer Update
23 Feb 2021, 08:00YOU ASKED FOR THE VEHICLE TOWING DESTINATION I SENT YOU NUMEROUS EMAILS BASANI YOU DO NOT RESPOND TO ANYTHING SO WHAT ARE YOU TALKING ABOUT
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prish R's update23 Feb 2021, 08:00
Reviewer Update
YOU ASKED FOR THE VEHICLE TOWING DESTINATION I SENT YOU NUMEROUS EMAILS BASANI YOU DO NOT RESPOND TO ANYTHING SO WHAT ARE YOU TALKING ABOUT
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prish R's updateReviewer Update
23 Feb 2021, 08:01CALL THE POLICY HOLDER AND HE WILL REFER YOU TO ME SO HE HAS GIVEN YOU CONSENT TO LIAISE WITH ME I WANT THIS SORTED OUT TODAY
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prish R's update23 Feb 2021, 08:01
Reviewer Update
CALL THE POLICY HOLDER AND HE WILL REFER YOU TO ME SO HE HAS GIVEN YOU CONSENT TO LIAISE WITH ME I WANT THIS SORTED OUT TODAY
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prish R's updateReviewer Update
03 Mar 2021, 11:02GOOD DAY
PLEASE CALL POLICY HOLDER ON *** TO CANCEL THE POLICY IMMEDIATELY
PLEASE CALL POLICY HOLDER ON *** TO CANCEL THE POLICY IMMEDIATELY
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prish R's update03 Mar 2021, 11:02
Reviewer Update
GOOD DAY
PLEASE CALL POLICY HOLDER ON *** TO CANCEL THE POLICY IMMEDIATELY
PLEASE CALL POLICY HOLDER ON *** TO CANCEL THE POLICY IMMEDIATELY