It would be easier if we could get ahold of your customer service reps!! terrible!!!!!

Well this is probably the third review here, because we can not call and be able to get a hold of your service champions!

I have asked nicely to change the debit order banking details and to keep the original debit date, which is supposed to be the 26th of every month. Today is the 27th, and there is no debit order to activate the premium. I had to check the documentation and only found that the debit date says 01 March 2025; please clarify this matter urgently.

I am not sure what your record says on your side, but wasn't the debit supposed to go on Friday or yesterday?

This is becoming a pain now.