NN
Nompilo N
1 reviews | Active since May 2025
27 May 2025, 12:28
It is too expensive and when i cancell it, they dont want me to cancell even if i got an affordable insurance
It is too expensive and when i cancell it, they dont want me to cancell even if i got an affordable insurance. I can not afford paying so much but they insist deducting my money despite me cancelling, leading to me not affording paying other installments (car)
Helpful (0)
Replies (2)0
Replies (2)
Absa Insurance Company Limited's replyOfficial
27 May 2025, 14:09Dear Nompilo
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***6.
Kind regards,
Group Customer Care
Rezona Louw
Absa Insurance Company Limited's reply27 May 2025, 14:09
Official
Dear Nompilo
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***6.
Kind regards,
Group Customer Care
Rezona Louw
Absa Insurance Company Limited's replyOfficial
30 May 2025, 12:11 Good day Nompilo
We refer to your complaint posted on Hellopeter.
The matter was referred to our insurance department for investigation and feedback.
Our office received confirmation that they are unable to reach telephonically.
Please provide our office by close of business 30 May 2025 with an alternative contact number and convenient time to contact you.
Trust the above is in order.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
The matter was referred to our insurance department for investigation and feedback.
Our office received confirmation that they are unable to reach telephonically.
Please provide our office by close of business 30 May 2025 with an alternative contact number and convenient time to contact you.
Trust the above is in order.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
Absa Insurance Company Limited's reply30 May 2025, 12:11
Official
Good day Nompilo
We refer to your complaint posted on Hellopeter.
The matter was referred to our insurance department for investigation and feedback.
Our office received confirmation that they are unable to reach telephonically.
Please provide our office by close of business 30 May 2025 with an alternative contact number and convenient time to contact you.
Trust the above is in order.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
The matter was referred to our insurance department for investigation and feedback.
Our office received confirmation that they are unable to reach telephonically.
Please provide our office by close of business 30 May 2025 with an alternative contact number and convenient time to contact you.
Trust the above is in order.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL