mP
mariska P
1 reviews | Active since Jan 2015
09 Dec 2024, 10:14
Is there even some one working in the ABSA Insurance call centre
My telematrix on my ABSA Active is not working this is the 3 time in a year I have reported the call center that is not replying to my email I send to them they issue you with a reference number and the n nothing happens till I report them to Hello Peter then only someone will respond to your complaint, On the 3 December 2024 I send ABSA insurance an email that my app is not showing the vehicles they send me to respond mail with ref number and up until now no one contacted me with this complained
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Absa Insurance Company Limited's replyOfficial
09 Dec 2024, 11:55Dear mariska potgieter Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareBasani Hlungwane
Absa Insurance Company Limited's reply09 Dec 2024, 11:55
Official
Dear mariska potgieter Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareBasani Hlungwane