MR
Martin R
1 reviews | Active since Feb 2020
01 May 2023, 05:45
Insurance premium increase of +-40%
My building insurance on my house has increased premiums by 40%. It has gone from R5000+- to R7000+- per year how is it possible for a 40% inscrease when I had one claim where my excess was more than the contractors fee.
I queried this with absa but recieved a response back basicly saying I can not "yet" negotiate premiums.
This is insane I use to pay +- R3000 per year with a previous insurer on the same building now absa comes with this!!
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Replies (1)Absa Insurance Company Limited's replyOfficial
02 May 2023, 09:03Dear Martin Radley
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7 Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply02 May 2023, 09:03
Official
Dear Martin Radley
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7 Kind regards,Group Customer CareRezona Louw
