MR
Martin R

1 reviews | Active since Feb 2020

01 May 2023, 05:45

Insurance premium increase of +-40%

My building insurance on my house has increased premiums by 40%. It has gone from R5000+- to R7000+- per year how is it possible for a 40% inscrease when I had one claim where my excess was more than the contractors fee.

I queried this with absa but recieved a response back basicly saying I can not "yet" negotiate premiums.

This is insane I use to pay +- R3000 per year with a previous insurer on the same building now absa comes with this!!

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply02 May 2023, 09:03
Official
Dear Martin Radley

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is  C-***7 Kind regards,Group Customer CareRezona Louw