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precious N
1 reviews | Active since Aug 2019
03 Apr 2025, 14:41
Insurance Claim
Due to floods in February my boundary wall collapsed, i sent a claim a week passed with no response or reference number. i phoned the call-center, they assisted with the claim reference and they sent some to come evaluate the damage now two weeks has passed with no update or feedback.
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Absa Insurance Company Limited's replyOfficial
03 Apr 2025, 16:19Dear precious ntuli Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply03 Apr 2025, 16:19
Official
Dear precious ntuli Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw