BK
Bryne K

1 reviews | Active since Jan 2021

12 Jan 2021, 16:07

Insurance Claim

We spend thousands of Rands a month on insurance and the service we get from ABSA is generally poor when it comes to a claim. However, yesterday after much frustration with the people I had been dealing with, I was pleasantly surprised with the knowledge, helpfulness and professionalism of their agent Thessaloni Thomas. She deserves an award in a sea of mediocrity.

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply13 Jan 2021, 09:11
Official
Dear Bryne,
It isso pleasing to receive complimentary remarks for the exceptional service you received from Thessaloni. We thank you so much for taking time to communicate this wonderful feedback with us. We will communicate your appreciation to Thessaloni and management. Thank you.
Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd