LD
Lorraine D

1 reviews | Active since Jul 2022

29 Jul 2022, 12:52

Insurance claim absa idirect

I have just been assistant with a claim for my windscreen by Loreen Daniels... She was so kind and helpful. We had a network problem while talking on the phone and the line got cut... she immediately called me back and saved me the time of calling the call centre and starting the process again of registering my claim.

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply29 Jul 2022, 16:01
Official
Dear Lorraine Dibetle

It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. 

I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Rezona Louw
 Customer Value Management
 Absa Bank Ltd