Insurance claim

I'm very disappointed with the services of ABSA insurance. I've been waiting weeks for them to finilase my claim. Still today, no response. Meanwhile I'm struggling on a daily basis. They have no mercy for their clients and do not follow up. I recommend everyone to reconsider their insurance. If I could rate you a zero I would, because you definitely don't deserve a one. This is such a bad look for your company. Im so disgusted with your service it's unbelievable.