YR
Yasmen R

1 reviews | Active since Feb 2021

15 Jan 2022, 09:03

Insurance claim

Good day In February 2021 I had a fire in my kitchen I put in a claim and Absa was not prepared to fix my kitchen as their suppliers could not match the colour I am still waiting for my settlement as it's almost a year Thank you

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply17 Jan 2022, 11:18
Official
 Dear Yasmen

 Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours. 

 I look forward to being of service to you.    Vanessa Crowe