SM
Simon M
1 reviews | Active since Dec 2013
05 Aug 2020, 12:15
Insurance Cash Back
I have completed 3 years without claiming ( car insurance )and got paid the cash back last year. Its been a year later and 3 months without claiming. Ive sent several emails with regard to my cash back, till today no feed back. Policy states am eligible for about 15% of my premiums paid within the cylcle of 12 months. Pay up!
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Absa Insurance Company Limited's replyOfficial
05 Aug 2020, 15:51Dear Simon Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa Insurance Company Limited's reply05 Aug 2020, 15:51
Official
Dear Simon Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care