Insurance

I have been trying to contact this company for the past week, just doesn't make sense how can an insurance company have a full time high call volume and still don't see a need to respond to emails.

When you call they say if this call is urgent please send an email send an email if you are lucky you will get the automated response your email was received and an agent will be in contact with you shorty then that's the end of it.

Imagine if this was an emergency and needed to make a claim