Inspection of New Vehicle /Email Pictures a Trick not to cover

Have been with ABSA idirect from 2015, never missed a payment and only claimed ones but had to fight to get a mere claim for a radio to be paid. I purchased a new vehicle and was told to do an inspection and send pictures of the new car to their email address at *** within 72 hours which I did, the email bounced back with error 'inbox full', then they requested that I resend the pictures with two different emails. My point is that this is a new vehicle straight from the dealership, secondly this insurance needs to up their game and be innovative because no one uses an email to send pictures anymore, an App works better and worse they require a stamp with a date on the pictures...i asked who on this day and age uses a stamp and where on the pics must one put a stamp and where to get a stamp they can't even explain that...they even request a picture of the roof of the car!!!! I'm very disappointed with this company and can't wait to take my insurance to King Price because they know what innovation is all about and their App can take pictures regardless of the size.

So I want to warn people to be careful when taking up an insurance with ABSA idirect because you may not be paid when claiming simply because you did not send pics of your car for inspection and the trick is that you need to send the pics to an email which is not working then they will use that as an excuse in order not to pay your claim in future.