1 reviews | Active since Nov 2016

25 Sept 2024, 15:16

Inept service ." High call volume bs". & Zero email replies

Activate app . The app keeps crashing so impossible to track your profile or travel data .waste of time calling forever the bs of calls waiting and emails that are never responded to. Disgusting service and inept. Read this ABSA and call me ..I answer

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply25 Sept 2024, 15:45
Official
Dear Marc Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. Regards Pravesh BejayCustomer Value Management